Introduction to the Incidents Module (Web)

The Incidents module of Q-Pulse web lets you search for incident records, add / edit or complete stage actions, and complete / edit stages. Please note that the Incidents module is not available automatically - it must be formally requested by your organisation. For more information, please contact Gael Support.

In the Incidents section of the Web Help, you will find the following topics:

• nViewing Incidents
• Managing Incident Stage Actions
• Managing Incident Stages and Closing the Incident

What tasks can / can't be performed in Q-Pulse Web - Incidents module?

Can be performed	- Can't be performed
Searching, viewing and deleting incidents	Incident administration (e.g. setting up risk matrices or adding classification values)
Changing incident stage types	Advanced searches
Completing and reopening stages	Adding or removing incident stages
Adding, editing, completing, reopening and deleting incident stage actions	Performing risk assessments or assigning classification values
Adding notes and attachments	Adding or removing stages
Closing the incident	Setting work-flows or applying templates
	Reopening an incident

- To perform any of tasks listed in the "Can't be performed" section above, you must use the Windows version of Q-Pulse.