- These occurrences are then managed as incidents in the Windows client. The Occurrences module of Q-Pulse web lets you raise and view occurrences. - These occurrences are then managed as incidents in the Windows client.
In the Occurrences section of the Web Help, you will find the following topics:
For more information on raising and managing occurrences and incidents, please consult the Q-Pulse Windows help file.
- Please note that in Q-Pulse v6.1, it is possible to search for incidents and manage incidents stage actions in Q-Pulse Web, see Introduction to the Incidents Module (Web). This functionality will only be available if your organisation has requested it.
| Can be performed | - Can't be performed
|
| Raising, editing and deleting occurrences | Accepting / rejecting / applying a standard event to an occurrence |
| Searching and viewing occurrences | Advanced searches (including searching by occurrence status) |
| Viewing related incidents | Incident management |
| Incident administration |